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BugHerd makes it easy for your clients to leave website feedback.

Let clients simply point, click and comment - BugHerd grabs a screenshot, saves technical details and creates a task for your team to track.

Get 20% off your first 3 months of BugHerd.

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BugHerd explained in 30 seconds

Join 10,000+ companies, 350,000+ users across 172 countries.

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What BugHerd does for...

Project Managers
Design & Development teams
Clients

In-context website feedback with a simple point and click.

Clients drop a pin to show feedback in context. No need for accounts or logins - send clients a link and let them comment away. Feedback stays pinned to the exact page element, so your team always knows exactly what to change.
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Teylor S

Chief of Operations

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“A click and comment tool that has immensely helped our agency's workflow!”

User tech info captured automatically

Automatically attached to every user comment is a screenshot and technical data like browser info, operating system, exact website URL, screen resolution, and even the element where the problem occurs.

This technical information is automatically captured by BugHerd and will save both your team and your clients time; eliminating any tedious back and forth, and making sure that everyone is on the same page.
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Task Tracking.

Every comment becomes a trackable task on a Kanban board, so your team can prioritize and resolve feedback easier than ever. Already using a PM tool? Send tasks there with one click.
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Susan C

 

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“Tasks can easily be moved into the Kanban for the developer and reviewed and archived as completed. Huge efficiency for clients and developers.”

Integrate BugHerd with tools you're already using.

BugHerd integrates natively with project management and collaboration tools such as ClickUp, monday.com, Trello, Asana, Jira, WordPress, MS Teams, Slack,  GitHub, and many more.
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full suite of BugHerd integrations

Make QA testing quick and simple.

Forget detailed writeups and back-and-forth explanations. BugHerd captures the full context of issues with a simple point and click, including screenshots, browser details, and technical metadata—making QA testing faster and more efficient.
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Technical info from non-technical people.

BugHerd makes website feedback visual and contextual by providing a screenshot/video, along with info such as screen resolution, browser, OS, CSS selector data, and more.
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annotation screenshots with BugHerd

Mark up feedback where annotations serve better than words alone.

The screenshots captured in your BugHerd feedback can be annotated with the 'Annotate Screenshot' feature.

Your clients will love BugHerd too.

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Make UAT a breeze for your clients and your team.

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No steep learning curve. BugHerd’s point and click style makes it incredibly easy for your clients to provide feedback for website projects.

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Maintain a goodworking relationship with your client by ensuring client feedback is heard and handled smoothly.

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But don't just take our word for it.
Customers love us.

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Sam Duncan 📱📏 🌱

@SamWPaquet

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"@bugherd where have you been all my life??
‍
We just migrated our bug tracking over from Asana and have at least halved our software testing time🪳👏📈. "

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Ashley Groenveld

Project Manager

“I use BugHerd all day every day. It has sped up our implementation tenfold.”

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Sasha Shevelev

Webcoda Co-founder

"Before Bugherd, clients would try to send screenshots with scribbles we couldn't decipher or dozens of emails with issues we were often unable to recreate."

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Mark B

Developer

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“A no-brainer purchase for any agency or development team.”

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Kate L

Director of Operations

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"Vital tool for our digital marketing agency.”

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Paul Tegall

Delivery Manager

"Loving BugHerd! It's making collecting feedback from non-tech users so much easier."

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Daniel Billingham

Senior Product Designer

“The ideal feedback and collaboration tool that supports the needs of clients, designers, project managers, and developers.”

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Chris S

CEO & Creative Director

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“Our clients LOVE it”

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Emily VonSydow

Web Development Director

“BugHerd probably saves us
at least 3-4hrs per week.”

Your questions answered about BugHerd

Do I need to install anything?
There are two ways to set BugHerd up to get feedback on a website. You can embed a JavaScript snippet into the “head” of your website or you can install a browser extension to your preferred browser.
Does BugHerd include screenshots?
Yes, BugHerd snaps a screenshot of each bug as you report it. This helps whoever is fixing the bug to know exactly where the bug is and what is happening.
What technical information does BugHerd capture?
In addition to a screenshot, BugHerd captures which operating system and browser the reporter is using. BugHerd also captures screen resolution, making it easy to see if the issue is desktop or mobile based. BugHerd also captures the page URL of the bug and selector information, making it easy to pinpoint bugs.
Where is the feedback sent?
BugHerd turns the feedback provided into tasks on a kanban style Task Board. Using the Task Board, you can sort, assign and track tasks to completion.
Is BugHerd free?
You can try BugHerd for free on a trial.
Can I integrate BugHerd with existing tools?
BugHerd integrates natively with tools such as ClickUp, monday.com, Trello, Asana, Jira, WordPress, MS Teams, Slack,  GitHub, and many more.  Using Zapier, Make or Integrately, you can connect BugHerd to thousands of other tools project management or collaboration tools.
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